Covid-19 FAQs

𝑪𝑨𝑵 𝑰 𝑷𝑳𝑨𝑪𝑬 𝑨𝑵 𝑶𝑹𝑫𝑬𝑹?

Yes, of course, online purchases are fully compliant with the latest directives. We can also assure you that shipments will not experience delays and are free of charge for local Brighton and Hove addresses as always and spending over £100. 

 

𝑰𝑺 𝑺𝑨𝑭𝑬 𝑻𝑶 𝑴𝑨𝑲𝑬 𝑷𝑼𝑹𝑪𝑯𝑨𝑺𝑬𝑺 𝑨𝑻 𝑻𝑯𝑬 𝑴𝑶𝑴𝑬𝑵𝑻?

Absolutely, we have implemented all the necessary measures to guarantee the highest levels of safety.

The environments where we work are constantly sanitised and follow regulations on distancing to the full. Orders are delivered in total compliance with all procedures aimed at guaranteeing the safety of employees and customers.

 

𝑰𝑺 𝑻𝑯𝑬 𝑩𝑶𝑼𝑻𝑰𝑸𝑼𝑬 𝑨𝑪𝑪𝑬𝑷𝑻𝑰𝑵𝑮 𝑪𝑼𝑺𝑻𝑶𝑴𝑬𝑹𝑺 𝑨𝑮𝑨𝑰𝑵?

 

Of course! Our boutique is open. We’ve adopted all the necessary measures to guarantee you the highest levels of safety and we look forward to welcoming you in our stores. 

We guarantee social distancing in line with government guidelines in our boutique, which is sanitised several times during the course of the day. Access to the store will be limited, so as to ensure the necessary safe distance from others. At the entrance, we will provide you with hand sanitiser.

We suggest you book an appointment to avoid long waiting times. If you would like to do so, you can find all the information here.

 

𝑪𝑨𝑵 𝑰 𝑻𝑹𝒀 𝑶𝑵 𝑮𝑨𝑹𝑴𝑬𝑵𝑻𝑺?

 

Of course. We have two changing cubicles to ensure you can maintain a safe distance. Naturally, anyone accompanying you will not be able to go into the changing rooms and our sales staff will have to maintain a distance of 2 meters throughout your time in the store. As we work by appointment only there will not be any other customer in changing room area whilst you are trying on garments. When you complete your shopping experience, any thing you don't purchase will be steamed throughly and kept at the stock room for 24h before it is displayed on shop floor.